New Perspective is hiring a Senior Client Strategist to lead strategy and client success across a portfolio of B2B growth marketing accounts.
This is not an account coordinator role. It is not a meeting-host role. And it is not a pure project management role.
We are looking for someone who can lead client relationships with confidence, turn performance data into clear recommendations, and help clients make better decisions across strategy, execution, and measurement.
Our clients are often in manufacturing, innovative technology. Their services & solutions are complex. Their sales cycles are long. And the work only matters if it leads to qualified pipeline and stronger commercial outcomes.
If you can lead the room, challenge thinking when needed, and guide clients with clarity and substance, keep reading.
What you'll do
- Own the strategic direction and success of assigned client accounts
- Lead quarterly planning, regular performance reviews, and ongoing strategic recommendations
- Turn business goals into focused marketing priorities across channels, campaigns, and initiatives
- Use HubSpot, campaign reporting, funnel data, and business context to identify issues, opportunities, and next steps
- Partner with internal specialists across content, SEO, paid media, design, web, and HubSpot to keep strategy and execution aligned
- Work closely with project managers to keep client priorities, scope, and timelines on track
- Build trust with senior client stakeholders through strong communication, sound judgment, and clear thinking
- Push back when needed in a constructive, professional way when requests, priorities, or assumptions are likely to hurt results
- Help grow existing accounts by identifying the right next opportunities based on performance, business needs, and fit
- Contribute to strong client retention, satisfaction, and momentum across your book of business
What success looks like
In this role, success means:
- Clients trust you as a strategic partner, not just a point of contact
- Quarterly plans are clear, focused, and tied to business goals
- Reporting leads to decisions, not just discussion
- Scope is managed well, with strong expectations and few surprises
- Clients stay engaged, see progress, and expand with us when it makes sense
- Your accounts are healthy, your relationships are strong, and your work helps drive measurable client outcomes
What we’re looking for:
- 6+ years of experience in B2B marketing, agency account strategy, client success, or related strategic roles
- Strong experience leading multiple B2B client relationships in an agency environment
- Proven ability to build strategy, not just manage tasks and communication
- Strong executive presence in client meetings, presentations, and difficult conversations
- Strong data fluency and comfort turning performance data into recommendations and priorities
- Working knowledge of HubSpot and the role it plays in campaign execution, reporting, lifecycle management, and client strategy
- Confidence managing scope, priorities, and tradeoffs
- A calm, direct communication style and the ability to earn trust with both clients and internal teams
- Strong organization and ownership across multiple moving accounts and workstreams
Strongly preferred:
- Deep B2B experience
- Strong HubSpot fluency, especially in reporting, campaign structure, lead management, and lifecycle thinking
- Experience presenting strategy and performance to senior marketing or revenue leaders
- Comfort working with long sales cycle businesses where marketing must support pipeline quality, not just lead volume
Benefits:
- Remote position
- Salary commensurate with experience plus performance incentives
- 401(k) plan with company match
- Medical insurance with company contribution
- Flexible spending account
- Short-term disability
- Paid time off and paid holidays
- Office closed from Christmas through New Year
Geography:
New Perspective is headquartered in Worcester, MA
This position is remote. Candidates must live in the Eastern or Central USA time zones.
How to Apply:
To apply, please email a copy of your resume and cover letter to careers@npws.net
